Change Manager – Momentum is looking for Change Manager to join their team. This temporary position is based in Gauteng. Jobs at Momentum
Position Summary
- Company: Momentum
- Industry: Insurance
- Job Title:Change Manager
- Job Type: Temporary
- Location: South Africa (Pretoria)
- Remuneration: Market Related
- Reference: MMH231110-7
Job description
Lead change management activities by ensuring that standardized methods and change management methodologies are used for efficient and prompt handling of all changes in the business in order to maximize the return on investment and / while minimizing the impact of change-related challenges on productivity, production, employee retention, adoption and operations within the business.
Requirements
Qualifications:
• Relevant B-degree (essential) with a degree in the field of Behavioural Sciences or equivalent (desirable)
• Change management certification (essential)
• Experience:3-5 years’ experience in a change management role (essential)
• Experience integrating change activities into business strategy (essential)
• Experience in the financial services industry (essential)
• Experience in project management (desirable)
Knowledge:• Knowledge of change methodologies, principles, and approaches
• Knowledge of project management methodologies and approaches
• Knowledge of agile methodologies • Knowledge of organizational models and strategy
• Knowledge of systems thinking/theory
Accreditation• Prosci Certified Change Practitioner (essential)
Duties & Responsibilities
INTERNAL PROCESS
• Develop a thorough understanding of the business strategy for the business area and keyprojects to inform change approach. Utilise and develop key change plans and assist with thesuccessful implementation and support of those strategies.• Collate, analyse and provide feedback and suggestions to drive change adoption, innovationand improvement of processes and systems.• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.• Collaborate with internal and, where applicable, external stakeholders to ensure the effective implementation of all business change within the business.• Inform the design, development, delivery and management of change relatedcommunications within the area of change.• Conduct impact analyses, assess change readiness and identify key stakeholders to informthe change and execution plan.• Provide input, document requirements and support the design and delivery of trainingprograms, social support platforms, as well as organisational tools and information flow tobuild the required capability and support the adoption of the change.• Identify, analyse and prepare risk mitigation tactics for the area of change to ensure thesuccessful implementation of the desired change.• Partner with change sponsor(s), people managers and the human capital team to identifyand manage anticipated resistance for the area of change by implementing various changemanagement tactics.• Consult, coach and co-ordinate efforts with the ecosystem of change (micro and macrochange)• Implement actionable deliverables for the five change management levers: communicationsplan, sponsor roadmap, coaching plan, training plan, resistance management plan to drivethe adoption of the desired change.• Support and engage senior and middle management leaders to create readiness and buy infor the change.• Coach managers and supervisors to equip managers and supervisors to lead, endorse andmanage any change related activity and adoption• Guide and provide input to the project plan to ensure all change management elements andactivities are documented and integrated into the delivery plan.• Guide and provide input to the project plan to ensure all change management elements andactivities are document and integrated into the project plan.• Evaluate and ensure user readiness and effective stakeholder management.• Identify, manage, monitor and report risks and issues associated with changeimplementation.• Contribute to the creation and management of a change portfolio over all business changes• Act as a key contact for all business change in the area whilst managing change initiativesand the adoption thereof.
CLIENT• Provide authoritative, expertise and advice to clients and stakeholders.• Build and maintain relationships with clients and internal and external stakeholders.• Contribute to the process of negotiating objective and realistic service level agreements,monitor appropriateness and recommend adjustments.• Define service practices which build rewarding relationships, encourage innovation and allowothers to provide exceptional client service.• Deliver on service level agreements made with clients and internal and external stakeholdersin order to ensure that client expectations are managed.• Participate and contribute to a culture which builds rewarding relationships, facilitatesfeedback and provides exceptional client service.
PEOPLE
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively drive, influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.• Take ownership for driving career development.
FINANCE
• Contribute to the financial planning process within area, where required.
•Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forums.
Competencies:
Skills
- Business acumen
- Presentation skills
- Facilitation skills
- Planning and organizing skills
- Analytical skills
- Problem-solving skills
- Interpersonal skills
- Communication skills